COMMITMENT PLAN
Team Cowboys makes the following commitments to our Neighbours and the Downtown West Community we're grateful to be a part of:
An online Community Forum has been set up for concerns from Community Members directed to CMF. All concerns will be addressed appropriately and promptly. The CMF Community Forum will be open during our set up, operation, and tear down of CMF and will be accessible 24/7.
CMF has and will continue to review and update our policies and plans before the event based on the feedback received through the local authorities and comments received during the Development Permit review period.
CMF is committed to meeting its extensive Sound Dispersal, Crowd Management and Egress Plans as outlined in our Operations Plan. CMF will be implementing top-of-the-line sound dispersal and mitigation technology, and will work closely with relevatn authorities to ensure egress from Cowboys Park is well managed.
CMF is committed to continuing our history of working closely and diligently with relevant authorities such as the CPS, CFD, AGLC, and partners such as the Downtown West Community Association, City of Calgary Licensing and Bylaw, and Calgary Transit to create a safe experience and to lessen any adverse community impact.
The top priority of CMF during setup/construction will continue to be keeping the site and surrounding area organized, clean, safe, and free of garbage so as not to become a nuisance or eyesore to our neighbours and surrounding environment. To support this, CMF will engage third-party services from Waste Management and ISCS to reduce any adverse community impact.
CMF is committed to strictly abiding by all set permits, bylaws and regulations.
CMF and its contractors will consistently patrol the perimeter of the premises during operational hours and egress of the event.
CMF will encourage all patrons to utilize safe and available transportation to and from the Festival including public transportation, taxis and ride-share services. CMF will promote safe and available transportation options to all patrons including, but not limited to all CMF site maps, event detail emails sent to ticket holders, CMF website, and CMF social media platforms. Accessible signage will provide clear directions for exit and directed egress.
To assist in the extensive CMF egress plan, CMF will align dedicated and approved pick-up and drop-off zones for public transportation (including Taxi and Ride Share) with relevant authorities. Detailed signage will be posted to support wayfinding.
CMF is committed to providing accessible customer service and legendary experiences to people with disabilities in a manner that respects their dignity, independence, and integration, and that is equitable to the broader public. Cowboys Music Festival is for everyone!
CMF will continue to promote and host a diverse range of activities and events throughout our Festival. Over the past 28 years, CMF has partnered with local and international charities to continue to bring awareness and raise funds for charitable organizations and foundations important to our community. CMF commits to offer fundraising opportunities to non-profits and charitable organizations our neighbours aim to support.
In continued support of Calgary’s Arts, Culture and Entertainment community, CMF will engage a minimum of two local, professional artists to develop temporary art installations for the event, in addition to hosting and operating our talent competition, The Opener, to highlight Calgary’s legendary local musicians on the CMF stages. Outside of our July Festival, CMF will offer our expertise and support to the Downtown West Community Association with the ‘The Deck’ concert series in any way we can.
CMF is committed to keeping the safety of its patrons and the community its top priority. Event security will be extensive and be comprised of internal security supported with additional security provided by the Calgary Police Service (Pay Duty) and contracted security.
CMF is committed to long-term community standards success. Following the event, CMF will encourage local businesses, residential tenants, and all CMF Community Forum contributors to provide feedback through our annual survey. The policies and plans outlined in this document will be updated based on the community feedback received.
Team Cowboys is committed to being an active member of the Downtown West Community beyond our Festival dates, working towards common goals of beautification, safety and security, and championing increased programming and experiences offered in our corner of the City’s downtown. This active participation may include but is not limited to, supporting the Annual De-Clutter and Recycling Event and Downtown West Holiday Party.